Accessibility Statement
Last updated: April 7, 2026.
If you encounter an accessibility barrier, please use our Accessibility Inquiry form.
Commitment to Accessibility
Harford County Public Library (HCPL) is committed to ensuring that our website and digital services are accessible to all users, including individuals with disabilities. We strive to provide an inclusive online experience that allows all members of our community to access information, resources, and services independently and with dignity.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide internationally recognized standards for digital accessibility.
Scope of This Statement
This accessibility statement applies to:
- The HCPL website (hcplonline.org)
- Online forms and digital content hosted on this domain
It may also apply, where feasible, to:
- Library catalog systems
- Third party platforms integrated into our services
- Downloadable documents such as PDFs
We use automated tools to regularly review our website for accessibility issues, along with manual review, and address issues as they are identified or reported by users.
Current Limitations
While many areas of our website meet accessibility standards, some content and features may not yet fully meet all aspects of WCAG 2.1 Level AA.
Accessible Documents and Legacy Content
Some of our documents may not fully meet accessibility standards. These materials are often provided in formats originally designed for print distribution. If you encounter a document you need that is not accessible, please contact us using the information below. We will make reasonable efforts to provide access to the information contained in the document in an alternative format in a timely manner. The time required to provide alternative access may vary depending on the complexity of the request.
Archival Content
Some content on our website may be considered archival. This includes older materials that are retained for historical, research, or recordkeeping purposes and are not actively updated or required for current services. In accordance with applicable accessibility guidance, certain archival content may not fully meet current accessibility standards.
Examples of archival content may include:
- Older reports and publications
- Past event calendars
- Press releases and press coverage
- Other legacy documents and records
If you need access to information contained in archival content, please contact us. We will make reasonable efforts to provide the information in an accessible format.
Third Party Content
Some services on our website are provided by third party vendors, such as catalog systems, databases, or external platforms. While we encourage our vendors to meet accessibility standards, we do not control the accessibility of these systems. We consider accessibility when evaluating third party tools and provide feedback to vendors to encourage improvements where possible. If you experience difficulty accessing third party content, please contact us. We will make reasonable efforts to assist you or provide alternative access where possible.
Reporting Accessibility Issues
If you encounter an accessibility barrier while using our website or digital services, we encourage you to Report an Accessibility Issue
When reporting an issue, it is helpful to include:
- The page or resource where the issue occurred, if known
- A description of the problem
- Any assistive technology used, if applicable
- Alternative Access and Assistance
If you are unable to access content or services on our website, we are committed to providing assistance.
Please contact us:
Email: accessibility@hcplonline.org
Mailing Address:
Harford County Public Library
Attn: Web Services
1221-A Brass Mill Rd
Belcamp, MD 21017
We will make reasonable efforts to provide access to the information or service you need in a timely manner. The time required to provide alternative access may vary depending on the complexity of the request.
Compatibility
Our website is designed to work with commonly used assistive technologies and modern web browsers, including:
- Chrome, Edge, Firefox, and Safari
- Screen readers such as NVDA, JAWS, and VoiceOver
- Keyboard only navigation
For the best experience, we recommend using the latest version of your browser and assistive technology.
Feedback
We welcome feedback from all users and are committed to improving accessibility for our community. Your input helps us identify barriers and improve the experience for everyone.